Shipping and Returns
ALL PRODUCTS ARE SHIPPED OUT OF CALIFORNIA, USA
We offer shipping worldwide. Shipping costs can be calculated when you checkout with your order. First Class international shipping takes anywhere from 3-16 weeks to arrive. If you would like to get it faster, we recommend using Priority mail international as your shipping method at checkout.
USPS First Class international is a budget shipping method and there will be no tracking information provided. If you need to keep track of your order with detailed information and a timely delivery, do not use this method.
SHIPPING METHOD
USPS is our go-to carrier and if we ship with another carriers, we will make sure to notify you.
SHIPPING TIME
In the U.S. most orders are delivered within 3 to 5 business days of the order being placed. Within 24 hours you will be notified when your item has been shipped.
RETURNS
If you have any problems or your item is damaged, contact us immediately to resolve the issue. RTF’s and BNF’s on hovermill.com are non-refundable.
NON-RETURNABLE ITEMS
Any returns that are received in used, worn or damaged condition.
Any returns that are received 14 days after the original order shipment date.
All RTF/BNF Kits, frames and/or any other custom-built items.
Any offers where terms state that the sale is final.